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Privacy Policy

At ATripleJ Travel Agency, we are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information when you use our travel planning services.

We collect information such as your name, contact details, and travel preferences to provide personalized logistics, including hotel bookings, car rentals, and airport transfers.

Effective Date: 21st, September 2026

1. Who We Are ATripleJ Travel Agency ("we," "us," "our") operates atjta.com and provides travel booking and coordination services. This Privacy Policy explains how we collect, use, and protect your personal information.

2. Information We Collect We may collect the following categories of personal information:

  • Contact information: name, email address, phone number, mailing address

  • Payment information: credit/debit card details, billing address (processed through our payment providers)

  • Travel details: itinerary preferences, passport information (when required for bookings), traveler names, dates of travel

  • Account and communication data: messages you send us, call records, and booking history

  • Technical data: IP address, browser type, device information, and cookies when you use our website

3. How We Use Your Information We use your information to:

  • Process bookings and payments

  • Arrange travel services with airlines, hotels, and other providers

  • Communicate with you about your bookings and respond to inquiries

  • Provide customer support

  • Comply with legal and regulatory obligations

  • Improve our services and website

4. How We Share Your Information We share your information only as necessary to provide our services, including with:

  • Travel providers (airlines, hotels, ground transportation, and other third parties) to complete your bookings

  • Payment processors to handle transactions securely

  • Service providers who assist with our operations (e.g., website hosting, email services)

  • Legal authorities when required by law

We do not sell your personal information. We also do not "share" your personal information for cross-context behavioral advertising.

5. Your California Privacy Rights (CCPA/CPRA) If you are a California resident, you have the following rights regarding your personal information:

  • Right to Know: You may request that we disclose the categories and specific pieces of personal information we have collected about you.

  • Right to Delete: You may request that we delete the personal information we have collected about you, subject to certain legal exceptions.

  • Right to Correct: You may request that we correct inaccurate personal information we hold about you.

  • Right to Opt-Out of Sale/Sharing: As noted above, we do not sell or share your personal information. If this changes, we will update this Policy and provide an opt-out mechanism.

  • Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.

6. How to Exercise Your Rights To exercise any of the rights above, contact us at atjta@gmail.com or (661)995-6659. We will verify your identity before responding. You may also designate an authorized agent to make a request on your behalf.

7. Data Security We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet is 100% secure.

8. Data Retention We retain your personal information only as long as necessary for the purposes described in this Policy, or as required by law.

9. Cookies Our website may use cookies and similar technologies to improve functionality and analyze site traffic. You can control cookies through your browser settings.

10. Children's Privacy Our services are not directed to individuals under 16, and we do not knowingly collect personal information from children.

11. Changes to This Policy We may update this Privacy Policy from time to time. We will post any changes on this page and update the Effective Date above.

12. Contact Us If you have questions about this Privacy Policy or your privacy rights, contact us at:  5501 Stockdale Hwy P.O. Box 10315 Bakersfield, CA atjta@gmail.com (661)995-6659

 

For any questions regarding your data or to request a copy of your stored information, please contact our privacy team at privacy@atriplejtravel.com. We update this policy periodically to reflect changes in our practices and legal requirements.

Terms of Service

Welcome to ATripleJ Travel Agency. By using our website and services, you agree to be bound by these Terms of Service. Please read them carefully before making any bookings or utilizing our logistics planning services.

Our platform facilitates affordable travel arrangements, including car rentals, hotel bookings, and airport transfers. You are responsible for providing accurate information for all reservations and adhering to the specific policies of our travel partners.

Effective Date: 21st, September 2026

1. Acceptance of Terms By accessing atjta.com or using our services, you agree to these Terms of Service. If you do not agree, please do not use our services.

2. Our Services ATripleJ Travel Agency is a travel agency that coordinates travel bookings, including flights, accommodations, ground transportation, and related services. We act as an intermediary between you and third-party travel providers.

3. Bookings and Deposits

  • Deposit: All bookings require a non-refundable deposit of $500 to secure your travel arrangements.

  • Payment: The remaining balance is due as specified in your booking confirmation.

  • Deposit Refund: The $500 deposit is non-refundable unless otherwise stated in writing. This policy applies regardless of the reason for cancellation.

4. Pricing ​

  • All prices are subject to change until your booking is confirmed and paid.

  • Prices quoted are in U.S. dollars unless otherwise stated.

5. Cancellations and Refunds

  • Cancellation by You: Cancellation policies vary by travel provider. You may be subject to cancellation fees imposed by airlines, hotels, and other suppliers. The $500 deposit is non-refundable in all cases.

  • Cancellation by Suppliers: If a travel provider cancels your booking, refunds are governed by that provider's policies. We will assist you in seeking refunds but are not responsible for supplier actions.

  • Refunds: Any refunds are subject to the policies of the applicable travel provider and will be processed within a reasonable timeframe.

6. Travel Documentation You are responsible for ensuring you have valid passports, visas, and any other required documentation for your travel. We are not liable for denied boarding or entry due to invalid documentation.

7. Limitation of Liability

  • We act as an intermediary and are not liable for the acts, errors, omissions, or failures of third-party providers (airlines, hotels, transportation, etc.).

  • To the maximum extent permitted by law, our total liability to you is limited to the amount you paid us for the specific booking at issue.

  • We are not liable for indirect, incidental, or consequential damages, including lost profits, lost time, or emotional distress.

  • We are not responsible for delays, cancellations, or changes caused by weather, natural disasters, government action, or other events beyond our control.

8. Travel Risks Travel involves inherent risks. We encourage you to purchase travel insurance. You are responsible for assessing and managing your own travel risks.

9. Your Responsibilities You agree to:

  • Provide accurate and complete information for bookings

  • Pay all amounts due on time

  • Comply with all applicable laws and travel provider requirements

  • Not use our services for any unlawful purpose

10. Intellectual Property All content on our website, including text, logos, and graphics, is our property or licensed to us and is protected by copyright and trademark laws.

11. Governing Law and Dispute Resolution These Terms are governed by the laws of the State of California. Any disputes arising from these Terms or your use of our services shall be resolved in the state or federal courts located in [your county], California. You agree to submit to the jurisdiction of these courts.

12. Entire Agreement These Terms constitute the entire agreement between you and [Your Business Name] regarding your use of our services and supersede any prior agreements.

13. Changes to These Terms We may modify these Terms at any time. Changes take effect when posted. Continued use of our services after changes constitutes acceptance of the revised Terms.

14. Contact Us For questions about these Terms, contact us at: 5501 Stockdale Hwy P.O. Box 10315 Bakersfield, CA atjta@gmail.com (661)995-6659

 

Additionally, we are committed to protecting your personal information. Our privacy practices ensure that your data is handled with the highest standards of security and transparency, in accordance with our full privacy guidelines.

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